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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tami Timmel

February 27, 2024

5  out of  5 rating by Tami Timmel
"Excellent Customer Service. Deb has gone on & beyond to make sure I have been taken care of. It's extremely refreshing, especially in today's world, to have capable, knowledgeable people with excellent work ethics when you need them. I would highly recommend Ronnie Mackin because Deb & Chasity are Superstars who care & make you feel like family."
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Derrick Torres

September 27, 2023

5  out of  5 rating by Derrick Torres
"My wife and I have know Ronnie for years. He’s an amazing person and always seeking to help others. Ronnie and his Staff are top notch and definitely provide the type of service we all seek. They’ve helped me fix issues with my claims to helping me set up great life insurance policies for my children. Fast, efficient, reliable, and amazing customer service!"
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Patrick Whitney

August 25, 2023

5  out of  5 rating by Patrick Whitney
"Ronnie Mackin and his team are a group of straight shooters. Any questions you have... they answer honestly. Concerns about something... they address them head-on. ANYTHING you can think of... Ronnie Mackin will square you away. I live in Millington, TN, and I have Ronnie Mackin & his office as my people (they are 6 1/2 hours away in a city I have never visited). THAT is how good he and his crew are."
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Angel Talley

August 25, 2023

5  out of  5 rating by Angel Talley
"Very personable and professional. Responds quickly to clients questions and needs."
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Celena Davidson

June 6, 2023

5  out of  5 rating by Celena Davidson
"The best agent by far that I have had the pleasure of dealing with. Staff is very friendly and helpful and Ronnie is always willing to answer any questions you may have and get you exactly what you need."
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Chris Burress

April 11, 2023

5  out of  5 rating by Chris Burress
"I’ve known Ronnie for years. He’s like family to me and he’s the only one that I trust with my insurance needs, car , life and home . I have also refinanced my home and financed two vehicles through him . Awesome customer service and support from his team .. Highly recommend"
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Theresa Todd

February 22, 2023

5  out of  5 rating by Theresa Todd
"Ronnie Mackin and his team at Ronnie Mackin State Farm are exceptional. They always go over and beyond to take care of their customers. They take the time to explain things and even more time to make things work. They truly care about their clients."
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Andrew Dudas

February 15, 2023

5  out of  5 rating by Andrew Dudas
"Awesome guy and awesome team. I would recommend this team to anyone in the surrounding area!"
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Jerry Mcfalls

February 12, 2023

5  out of  5 rating by Jerry Mcfalls
"Ronnie is the best he will go out of his way to make sure you are happy"
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Jason Dupree

February 10, 2023

5  out of  5 rating by Jason Dupree
"I have been buying insurance for many years. When I first starting paying for car insurance I only wanted the cheapest I could get. As I’ve gotten older and have accumulated a little bit of assets I have changed my approach. I have to protect what I own. That’s why I use Ronnie Mackin State Farm. His team treats me like family. I mean they tell me the truth (not always comfortable) but always best for me. I always feel like they care more about me than they do my business. If you want an agent you can talk to, I highly recommend Ronnie Mackin’s State Farm. It’s good have a go to guy that will take your phone call."
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Mark Healy

February 9, 2023

5  out of  5 rating by Mark Healy
"Have known Ronnie for over 40 years and would trust him with my life. We started talking about some affordable life insurance for my daughters and he made it as easy as possible. Has a great staff as well. Always easy to get in touch with and that's what you want from your insurance agent."
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Jenny Weidner

February 9, 2023

5  out of  5 rating by Jenny Weidner
"Fun, cozy office with a friendly and super helpful team. Highly recommend!"
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Andrea Hopkins

February 9, 2023

5  out of  5 rating by Andrea Hopkins
"Ronnie is the most dedicated agent I know! He goes above and beyond for his clients. He has the best team that is willing and able to help meet your insurance and mortgage needs."
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Joleen Gonzalez

January 28, 2023

5  out of  5 rating by Joleen Gonzalez
"I have been with Ronnie Mackin State Farm for many years. What I like most is that I can always get quick, professional help with my insurance needs. We have changed vehicles multiple times over the years with no issues and when I needed to add new home owners insurance, it was a snap."
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Arron moore

January 14, 2023

5  out of  5 rating by Arron moore
"Amazing agent! Great staff! Honest, trustworthy, knowledgeable, kind…everything you need when trusting them with your most prized possessions!"
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Jeff Browning

July 21, 2022

5  out of  5 rating by Jeff Browning
"Great guy and wonderful staff. They are very personable and only a phone call or text away. He goes above and beyond to help us protect our family and their futures. Update- now a customer for over 5 years. Still a great place to insure your lives and investments."
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Chris Vaden

July 20, 2022

5  out of  5 rating by Chris Vaden
"Ronnie Mackin is a great insurance agent and a great person. He tries to build a personal relationship with his customers. There has never been a time where I have reached out to him and not gotten an immediate response. I have everything insured with him and do not see myself ever going anywhere else."
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celeste D

July 20, 2022

5  out of  5 rating by celeste D
"There really aren’t enough stars for me to say how wonderful Ronnie is. I had two accidents within a very short period of time and he was on top of everything and easily reached. He took care of finding me a body shop that could take my car right away and sent a wrecker. I didn’t have to do anything but call him. He’s the best agent I’ve ever had. If you want personable service, he’s your guy."
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Richard Fergeson

July 20, 2022

5  out of  5 rating by Richard Fergeson
"I needed a policy for a second home we purchased in Tennessee. Ronnie and his team came highly recommended and did not disappoint. I am thankful they were able to get us homeowners insurance on the home we purchased there. I'm in the business so I am picky on who I use, I wouldn't hesitate to use Ronnie!"
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Raymond Hellman

July 15, 2022

5  out of  5 rating by Raymond Hellman
"Staff is very attentive and accurate. Prices are great as well. If you're looking for coverage for car or homeowners, definitely give them a call."
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Kelly Bidwell

December 1, 2021

5  out of  5 rating by Kelly Bidwell
"Chasity is such a pleasure to work with. Definitely recommend using them!!"
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Blaine McGee

June 9, 2021

5  out of  5 rating by Blaine McGee
"Very professional, efficient, and responsive. Handled everything quickly, ensured there were no issues, and followed up as well. I highly recommend."
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Christy Jones

June 2, 2021

5  out of  5 rating by Christy Jones
"Very personable and down to earth! Easy to talk to, knows what he’s doing and gets it done quickly."
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Cassandra McClanahan

May 28, 2021

5  out of  5 rating by Cassandra McClanahan
"I have absolutely loved working with this team. Everyone is so professional and caring! I wouldn’t want to be with any other agent. Thanks for working so hard."
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Brook Steinway

May 28, 2021

5  out of  5 rating by Brook Steinway
"Amazing staff and rapid customer service! I filed a claim when someone scratched my vehicle last less that 20 minutes the claim was filed, the shop picked out and appointment scheduled, and a rental car prepared. They take the time to make sure you understand everything throughout the process. I am so happy with Ronnie's office and would recommend them to anyone!"